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Building Review

390 Queens Quay W

Toronto, Ontario M5V

A 21-storey, 289-unit private rental building built in 1987.

Living score
41/100
Built
1987
Units
289
Storeys
21
City inspection
97/100

Reviews

No reviews yet

If you live here, or used to, you know things a listing never mentions.

Issues & maintenance

Leaks, outages, repairs: dated reports from residents. None filed yet.

Sign in to report a problem or maintenance work here.

City bylaw and health cases

15 bylaw investigations at this address since Oct 2024; 1 notice or order to comply; 1 still open.

A case starts with a complaint or an officer’s visit, so it is not a finding against the building. In a condo, a complaint about one unit is filed under the building’s address.

  • Repairs and upkeep 10
  • Graffiti 2
  • Zoning 2
  • Not enough heat 1
  • Oct 2026

    Repairs and upkeepBylaw· Rescheduled

    Case 26 248535 PRS 00 IR

  • Sep 2026

    Repairs and upkeepBylaw· Closed

    Case 26 241535 PRS 00 IR

  • Aug 2026

    ZoningBylaw· Closed

    Case 26 220562 ZON 00 IR

  • Jun 2026

    GraffitiBylawNotice to comply · Jun 2026· Closed

    Case 26 185591 GRA 00 IV

  • Jun 2026

    GraffitiBylaw· Closed

    Case 26 179233 GRA 00 IR

  • Jun 2026

    Not enough heatBylaw· Closed

    Case 26 172783 000 00 IR

Show 9 older cases
  • Jun 2026

    Repairs and upkeepBylaw· Closed

    Case 26 172782 000 00 IR

  • Apr 2026

    Repairs and upkeepBylaw· Closed

    Case 26 138102 PRS 00 IR

  • Jan 2026

    Repairs and upkeepBylaw· Closed

    Case 26 110255 PRS 00 IR

  • Nov 2025

    Repairs and upkeepBylaw· Closed

    Case 25 257464 PRS 00 IR

  • Oct 2025

    Repairs and upkeepBylaw· Closed

    Case 25 245271 PRS 00 IR

  • Sep 2025

    Repairs and upkeepBylaw· Closed

    Case 25 230283 PRS 00 IR

  • Nov 2024

    Repairs and upkeepBylaw· Closed

    Case 24 239275 PRS 00 IR

  • Oct 2024

    ZoningBylaw· Closed

    Case 24 233316 ZON 00 IR

  • Oct 2024

    Repairs and upkeepBylaw· Closed

    Case 24 225084 PRS 00 IR

Contains information licensed under the Open Government Licence – Toronto. Bylaw investigation activity (open cases, and those closed in the last two years) and residential health hazards.

City building permits

26 permits the City has issued at this address since 2000 - repairs, alterations and system work that needed one. Official records, not resident reports.

  • Alterations 11
  • Heating, cooling and ventilation 9
  • Plumbing and drains 6
  • Feb 2025

    Alterations · Interior Alterations · Closed

    Partial Demolition only, the existing gypsum board partition and T-bar ceilings and bulkheads, remove existing plumbing fixtures, HVAC and electrical panels as noted on the drawings.

    Permit 25 116192 BLD · est. $20,000

  • Jan 2021

    Plumbing and drains · Building Permit Related(PS) · Closed

    Plumbing - Proposed interior alterations to convert existing vacant unit into a new veterinary clinic

    Permit 21 102452 PLB

  • Jan 2021

    Heating, cooling and ventilation · Building Permit Related(MS) · Closed

    HVAC - Proposed interior alterations to convert existing vacant unit into a new veterinary clinic

    Permit 21 102452 HVA

  • Jan 2021

    Alterations · Interior Alterations · Closed

    Proposed interior alterations to convert existing vacant unit into a new veterinary clinic

    Permit 21 102452 BLD · est. $150,000

  • May 2019

    Plumbing and drains · Building Permit Related(PS) · Closed

    Plumbing - Application to renovate existing laundry room 2nd floor of the existing building.

    Permit 19 162022 PLB

  • May 2019

    Heating, cooling and ventilation · Building Permit Related(MS) · Closed

    HVAC - Application to renovate existing laundry room 2nd floor of the existing building.

    Permit 19 162022 HVA

Show 20 older permits
  • May 2019

    Alterations · Interior Alterations · Closed

    Application to renovate existing laundry room 2nd floor of the existing building.

    Permit 19 162022 BLD · est. $30,000

  • May 2019

    Alterations · Other(BA) · Cancelled

    No construction proposed - permit application to increase occupant load for liquor licensing purposes.

    Permit 19 153702 BLD · est. $10,000

  • Mar 2019

    Alterations · Interior Alterations · Closed

    Revision # 01 - Structural alteration to allow for new hvac openings for ductwork.INTERIOR ALTERATIONS, MECHANICAL AND ELECTRICAL WORK TO SUIT NEW LAYOUT.

    Permit 18 170047 BLD

  • Jun 2018

    Heating, cooling and ventilation · Building Permit Related(MS) · Closed

    HVAC - INTERIOR ALTERATIONS, MECHANICAL AND ELECTRICAL WORK TO SUIT NEW LAYOUT.

    Permit 18 170047 HVA

  • Jun 2018

    Alterations · Interior Alterations · Closed

    INTERIOR ALTERATIONS, MECHANICAL AND ELECTRICAL WORK TO SUIT NEW LAYOUT.

    Permit 18 170047 BLD

  • May 2017

    Heating, cooling and ventilation · Building Permit Related(MS) · Closed

    HVAC Revision - Proposal for interior alterations to unit 106A + 106B for new restaurant with 68 seats . Scope of work includes new kitchen exhaust.

    Permit 17 111599 HVA

  • Feb 2017

    Plumbing and drains · Building Permit Related(PS) · Closed

    Plumbing - Proposal for interior alterations to unit 106A + 106B for new restaurant with 68 seats . Scope of work includes new kitchen exhaust.

    Permit 17 111599 PLB

  • Feb 2017

    Heating, cooling and ventilation · Building Permit Related(MS) · Closed

    HVAC - Proposal for interior alterations to unit 106A + 106B for new restaurant with 68 seats . Scope of work includes new kitchen exhaust.

    Permit 17 111599 HVA

  • Feb 2017

    Alterations · Interior Alterations · Closed

    Proposal for interior alterations to unit 106A + 106B for new restaurant with 68 seats . Scope of work includes new kitchen exhaust.

    Permit 17 111599 BLD · est. $450,000

  • Dec 2015

    Plumbing and drains · Fixtures/Roof Drains: Other · Cancelled

    Proposed new fixtures for multiple tenants.

    Permit 15 268342 PSA · est. $10,500

  • Dec 2015

    Heating, cooling and ventilation · Alter: Add on /Ductwork · Cancelled

    Proposed relocated diffusers, branches, and return air grilles.

    Permit 15 268342 MSA · est. $10,500

  • Dec 2015

    Plumbing and drains · Building Permit Related(PS) · Closed

    Plumbing - Interior alteration to an existing fitness club space on the ground floor converting to a new "Bike Shop"

    Permit 15 268101 PLB

  • Dec 2015

    Heating, cooling and ventilation · Building Permit Related(MS) · Closed

    HVAC - Interior alteration to an existing fitness club space on the ground floor converting to a new "Bike Shop"

    Permit 15 268101 HVA

  • Dec 2015

    Alterations · Interior Alterations · Closed

    Interior alteration to an existing fitness club space on the ground floor converting to a new "Bike Shop"

    Permit 15 268101 BLD · est. $50,000

  • Dec 2007

    Plumbing and drains · Building Permit Related(PS) · Closed

    Plumbing - Interior alerations to portions of 2nd floor. Suite 209. Single Tenant Floor

    Permit 07 289162 PLB

  • Dec 2007

    Heating, cooling and ventilation · Building Permit Related(MS) · Closed

    HVAC - Interior alerations to portions of 2nd floor. Suite 209. Single Tenant Floor

    Permit 07 289162 HVA

  • Dec 2007

    Alterations · Interior Alterations · Closed

    Interior alerations to portions of second floor. Suite 209. **Advocis**

    Permit 07 289162 BLD · est. $150,000

  • Sep 1999

    Heating, cooling and ventilation · Unknown · Closed

    INSTALL HVAC REFER TO APPLICATION NUMBER: 430499

    Permit 99 021284 HVA

  • Sep 1999

    Alterations · Unknown · Closed

    MAKE INTERIOR ALTERATIONS TO UNITS 1 & 2 ON GROUND FLOOR FOR ART GALLERY PURPOSES SS

    Permit 99 021283 BLD · est. $40,000

  • Mar 1996

    Alterations · Unknown · Closed

    MAKE ALTERATIONS TO RETAIL AREA ON FIRST FLOOR FOR DRY-CLEANER'S DISTIBUTING STATION PURPOSES (UNIT 3). (CONV. ADDRESS FOR 350 QUEENS QUAY W) /LM

    Permit 96 014627 BLD · est. $5,000

Contains information licensed under the Open Government Licence – Toronto. Cleared permits and active permits. Contractors are named only on permits filed since 2017.

From City of Toronto open data

Neighbourhood

Living score

41/ 100

Each category is ranked against every other Toronto building on this site: 70 means better than 70% of them.

  • Transit19

    16 departures an hour at the morning peak within 500 m, on 2 routes. Nearest subway or LRT: St Andrew (1 Yonge-University Line), 1.1 km.

  • Parks & trees59

    18.5 ha of parkland within 800 m; nearest park 20 m. 195 street trees within 300 m.

  • Cycling83

    Within 1 km: 3 km of protected lanes, 5.3 km of bike lanes and trails, 0 km of shared routes. 9 Bike Share stations within 500 m.

  • Schools nearby29

    4 public or Catholic schools within 1 km (nearest: Bishop Macdonell Catholic Elementary, 340 m). Distance only: being near a school does not mean being in its catchment.

  • Daily amenities53

    Within 1 km: 1 library, 1 community centre, 12 licensed child care centres.

  • Road safety31

    5 collisions with serious injury or death within 500 m, 2021–2025. Fewer scores higher.

What matters to you?

Change how much each category counts. The score above updates as you go; nothing is saved.

Map

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About 1.2 km around the building. Select anything on the map for details. Map data © OpenStreetMap contributors.

Also worth knowing

Shown for context. None of this is part of the living score.

Safety

Harbourfront-CityPlace

  • AssaultAbout typical

    Higher than 68 of every 100 Toronto neighbourhoods (1.3× the city median).

  • Break and enterAbout typical

    Lower than 66 of every 100 Toronto neighbourhoods (82% of the city median).

  • RobberyAbout typical

    Lower than 69 of every 100 Toronto neighbourhoods (69% of the city median).

  • Auto theftAmong the lowest

    Lower than 96 of every 100 Toronto neighbourhoods (33% of the city median).

  • Theft from vehiclesAbout typical

    Lower than 67 of every 100 Toronto neighbourhoods (88% of the city median).

  • Theft over $5,000About typical

    Higher than 58 of every 100 Toronto neighbourhoods (1.1× the city median).

  • Bicycle theftHigher than most

    Higher than 89 of every 100 Toronto neighbourhoods (5.5× the city median).

  • ShootingsLower than most

    Lower than 79 of every 100 Toronto neighbourhoods (61% of the city median).

  • HomicideLower than most

    Lower than 90 of every 100 Toronto neighbourhoods (58% of the city median).

How often police recorded each crime for every resident of the whole neighbourhood, averaged over 2023–2025. Places many people visit but few live in, like downtown, rank high for that reason alone, so this is not part of the living score.

Air

Traffic pollutionHigh

Gardiner Expressway, 60 m away

Industrial releases within 1 kmLow

None reported

Bands: traffic is high within 150 m of an expressway and moderate within 500 m; industrial is moderate under a tonne a year and high above. The industrial bands are ours, for orientation only: ChemTRAC totals mix substances of very different toxicity. Releases are self-reported to the City’s ChemTRAC program. For today’s readings see Air Quality Ontario.

Supervised consumption services

Nearest site
Kensington Market Overdose Prevention Service, 2.3 km
Sites within 1 km
0

Sites currently offering services, from Health Canada, updated 2026-09-15. Sites open and close; check the list for current status.

Zoning

Not in the city-wide by-law

This site is still governed by a former municipality’s zoning by-law, which the city-wide data does not cover.

Zoning By-law 569-2013, from City of Toronto open data. Exceptions (“x” numbers) and site-specific amendments can change what is allowed; check the City’s zoning map before relying on it.

Nearby change

Open planning applications within 300 m
2
Registered short-term rentals at this address
2
  • 10 Lower Spadina Ave · 240 m away

    Site plan · Under Review · submitted 2024-10-18

    Site Plan Application for a 49-storey mixed use building (not including mechanical penthouse), containing approximately 128 square metres of non-residential floor area at grade, and 511 apartment dwelling units.The proposed development has

    City record
  • 10 Lower Spadina Ave · 240 m away

    Rezoning · Under Review · submitted 2024-10-18

    Zoning By-law Amendment application for a 49-storey mixed use building (not including mechanical penthouse), containing approximately 128 square metres of non-residential floor area at grade, and 511 apartment dwelling units.The proposed d

    City record

Rezonings, site plans and subdivisions submitted in the last five years and still open.

Contains information licensed under the Open Government Licence – Toronto. Data as of 2026-10-03. Transit from TTC weekday schedules; parks, trees, cycling, schools, libraries, community centres, child care, collisions, crime, expressways, ChemTRAC releases, planning applications and short-term rental registrations from open.toronto.ca; Bike Share stations from Bike Share Toronto; supervised consumption sites from Health Canada.

From CMHC and the City of Toronto

Rent

Average rents nearby

Monthly rent in purpose-built rental apartments, October 2025.

Average monthly rent by bedroom type
BedroomsWaterfront Communities-The IslandToronto (Central) zoneToronto region
Studio$2,092$1,606$1,491
1 bed$2,489$2,042$1,761
2 beds$3,114*$2,776$2,045
3+ beds-$3,580*$2,294
All units$2,681$2,163$1,917

Averages over every unit, including long tenancies under rent control, so they run below what a new lease costs today. Condominium units rented out by their owners are not included. “-” means too few units were surveyed to publish; * marks an estimate CMHC rates poor. Source: CMHC Rental Market Survey, under the Open Government Licence – Canada.

Rent reductions after property-tax cuts

When a rental property’s tax falls by more than 2.49%, Ontario law cuts its rents by a matching share, and the City writes to the tenants.

The City’s lists for 2014–2025 have no rent-reduction notices for this address.

Source: City of Toronto, Tenant Notification for Rent Reduction, 2014–2025.

Building facts

From the City of Toronto’s RentSafeTO registry, as reported by the landlord (registered 2017). Not resident reviews.

97 / 100City inspection score, September 2026. How buildings are scored

Type
Private rental
Storeys
21
Units
289
Built
1987
Elevators
3
Heating
Electric
Air conditioning
Individual units
Laundry
2nd floor, 4 AM TO MIDNIGHT
Pets
Allowed
Parking
Surface parking, parking deck
Visitor parking
Both
Bike parking
40 indoor
Amenities
Indoor recreation room, indoor exercise room
Balconies
No
Smoke-free building
No
Sprinklers
Yes
Cooling room
Yes
Ward
10

Contains information licensed under the Open Government Licence – Toronto. Source dataset.

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